Coremail Lunkr Software License and Terms of Service

Welcome to use Coremail Lunkr's software and services! This agreement is a legal agreement between you (an individual or a single entity) and Lunkr Technology (Guangzhou) Co., Ltd. (hereinafter referred to as the "Company") of this application regarding Coremail Lunkr's provision of related services to you in this application. Here is a special reminder that users ("you") who want to use related services must carefully read the terms of these Terms of Service in advance. In order to use the Coremail Lunkr Software (hereinafter referred to as the "Software") and services, you should read and abide by the "Coremail Lunkr Software License and Service Agreement" (hereinafter referred to as the "Agreement"). Please be sure to carefully read and fully understand the contents of each clause, especially the clauses exempting or limiting liability, as well as separate agreements for activating or using a certain service, and choose to accept or not accept it. Restrictions and disclaimers may be added

The bold form prompts your attention. Unless you have read and accepted all the terms of this agreement, you have no right to download, install or use this software and related services. Your downloading, installation, use, obtaining an account for this software, logging in, etc. shall be deemed to have read and agreed to be bound by the above agreement. If you are under 18 years old, please read this agreement and other above-mentioned agreements accompanied by a legal guardian, and pay special attention to the terms of use for minors. Once these terms of service are changed, the modified content will be announced on the company's official website or the service login page. Once the revised Terms of Service are published on the web page, they will effectively replace the original Terms of Service. If you do not agree to the modifications to the Terms of Service, you should not use or actively cancel the relevant services. Otherwise, any of your logging in, viewing, etc. use of the relevant services will be deemed as your understanding and acceptance of the relevant modifications and this Agreement. If you choose to accept this agreement and activate the service, it means that you agree to be bound by the conditions of the agreement. If you do not agree to these Terms of Service, you do not have the right to use the Service. If you violate any of the provisions of these Terms, the Company reserves the right to suspend or terminate your qualification to use the service at any time and reserves the right to pursue relevant legal liabilities.

1. About this service 1.1 Contents of this service The content of this service refers to the cross-platform communication tools provided by the company to users, which supports single or multiple participants. On the basis of instant messaging services such as sending voice messages, pictures, and text, it also provides users with software licenses and services including but not limited to functions or content such as Contacts, emails, etc. (hereinafter referred to as the "Service"). 1.2 Form of this service 1.2.1 Your use of this service requires the downloading of our company's client software. For these software, our company grants you a personal, non-transferable and non-exclusive license. You may use these software and services solely for the purpose of accessing or using the Service. 1.2.2 In this service, our company's client software provides multiple application versions including but not limited to iOS, Android, etc. Users must select the software version that matches the installed terminal device. 1.3 Scope of permission of this service 1.3.1 The Company grants you a personal, non-transferable and non-exclusive license to use the Software. You may install, use, display and run this software on a single terminal device for non-commercial purposes. 1.3.2 You may make a copy of the Software for the purpose of using the Software and Services, for backup only. Backup copies must contain all copyright information contained in the original software. 1.3.3 All other rights not expressly authorized by this article and other terms of this Agreement are still reserved by the Company, and you must obtain additional written permission from the Company when exercising these rights. If the Company fails to exercise any of the aforementioned rights, it does not constitute a waiver of such rights.

2. Acquisition of software 2.1 You can obtain this software directly from our company’s official website (www.coremail.cn/www.lunkr.cn). 2.2 If you obtain the software or an installation program with the same name as the software from a third party not authorized by the Company, the Company cannot guarantee that the software can be used normally and is not responsible for any losses caused to you.

3. Software installation and uninstallation 3.1 Our company may develop different software versions for different terminal devices. You should choose to download the appropriate version for installation based on the actual situation. 3.2 After downloading the installation program, you need to follow the steps prompted by the program to install it correctly. 3.3 If you no longer need to use this software or need to install a new version of the software, you can uninstall it yourself.

4. Software updates 4.1 In order to improve user experience and improve service content, the Company will continue to work hard to develop new services and provide you with software updates from time to time (these updates may take the form of software replacement, modification, function enhancement, version upgrade, etc.). 4.2 In order to ensure the security and functional consistency of the software and services, the Company has the right to update the software, or change or limit some functional effects of the software without special notice to you. 4.3 After a new version of this software is released, the old version of the software may not be available. The company does not guarantee that the old version of the software will continue to be available and provide corresponding customer service. Please check and download the latest version at any time.

5. Protection of Users’ Personal Information 5.1 Protecting users’ personal information is a basic principle of the company, and the company will take reasonable measures to protect users’ personal information. Except for circumstances stipulated by laws and regulations, the Company will not disclose or reveal users' personal information to third parties without the user's permission. The company uses professional encryption storage and transmission methods for relevant information to ensure the security of users' personal information. 5.2 During the process of registering an account or using this service, you need to provide some necessary information. For example: in order to provide you with account registration services or perform user identification, you need to fill in your mobile phone number; the nearby people function requires your consent to use your geographical location information; the mobile phone Contacts matching function requires your authorization to access the mobile phone Contacts, etc. If there are special provisions in national laws, regulations or policies, you need to provide true identity information. If the information you provide is incomplete, you will not be able to use this service or will be restricted during use. 5.3 Under normal circumstances, you can browse and modify the information you submitted at any time, but for security and identification (such as number appeal service) considerations, you may not be able to modify the initial registration information and other verification information provided during registration. 5.4 The Company will use various security technologies and procedures to establish a complete management system to protect your personal information from unauthorized access, use or disclosure. 5.5 Our company will not disclose your personal information to any company, organization or individual other than our company without your consent, unless otherwise provided by laws and regulations. 5.6 The Company attaches great importance to the protection of minors’ personal information. If you are a minor under the age of 18, you should obtain the written consent of your parent or legal guardian before using our services.

6. Main rights and obligations clauses 6.1 Account usage specifications 6.1.1 You need to have an email account for this software before using this service. The email account of this software can be purchased through the company's official website by contacting customer service. After purchase, you can contact the company's customer service personnel to activate the company's services. After successful activation, the email account of this software will be bound. 6.1.2 The ownership of the software account belongs to the company. After the user completes the opening procedure, he only obtains the right to use the software account, and the right to use belongs only to the person who initially applied for the opening. At the same time, the initial applicant may not donate, borrow, rent, transfer or sell this software account or otherwise allow non-initial applicants to use this software account. Those who are not the initial application for activation may not use this software account through donation, inheritance, lease, transfer or any other means. 6.1.3 The user is responsible for properly keeping the security of the account information and account password. The user needs to bear legal responsibility for the actions under the account and password. Users agree not to disclose account and password information to others under any circumstances. When you suspect that someone else is using your account, you should notify the Company immediately. 6.1.4 If the user does not log in to the account for a long time after applying for an account for this software, the company has the right to reclaim the account to avoid wasting resources. Any losses caused thereby will be borne by the user.

6.2 User precautions 6.2.1 You understand and agree: In order to provide you with effective services, this software will utilize resources such as the processor and bandwidth of your terminal device. Data traffic charges may be incurred during the use of this software. Users need to obtain relevant tariff information from the operator and bear the relevant charges themselves. 6.2.2 You understand and agree that certain functions of the software may allow third parties to know the user's information. For example, the user's friends of the software can query the user's avatar, name, email account and other publicly available personal information. 6.2.3 When you use a specific service of this software, the service may have a separate agreement, relevant business rules, etc. (hereinafter collectively referred to as the "separate agreement"). Please read and agree to the relevant separate agreement before using the service. 6.2.4 You understand and agree that the Company will use its commercially reasonable efforts to ensure the security of your data storage in the software and services. However, the Company cannot provide complete guarantees in this regard, including but not limited to the following situations: 6.2.4.1 The Company is not responsible for the deletion or failure to store your relevant data in this software and services; 6.2.4.2 The company has the right to determine the maximum storage period of a single user's data in the software and services based on the actual situation, and allocate the maximum data storage space to them on the server. You can back up relevant data in this software and services according to your own needs; 6.2.4.3 If you stop using the software and services or the services are terminated or canceled, the Company can permanently delete your data from the server. The Company has no obligation to return any data to you after the service is stopped, terminated or canceled. 6.2.5 When using this software and services, users must bear the following risks beyond the company's control, including but not limited to: 6.2.5.1 Risks such as loss and leakage of personal information that may be caused by force majeure factors; 6.2.5.2 The user must select the software version that matches the installed terminal device. Otherwise, any problems or damage caused by the mismatch between the software and the terminal device model will be borne by the user; 6.2.5.3 When users use this software to access third-party websites, the risks that may arise from third-party websites and related content are borne by the users themselves; 6.2.5.4 The content posted by users is forwarded and shared by others, resulting in the risks and responsibilities that may arise from such dissemination; 6.2.5.5 Due to unstable wireless network signals and small wireless network bandwidth, there are risks such as failed login of the software, incomplete data synchronization, and slow page opening speed.

6.2.6 Advertising promotion may occur in the Lunkr Professional Edition. This is due to the needs of product business expansion and does not affect the normal use of the product. Therefore, users have no right to request to stop pushing advertisements and request more products and services.

6.2.7 Lunkr Enterprise Edition is a paid product, so there will be no advertising and promotion. Products and services are provided strictly in accordance with the service terms signed in the contract. Customers have the right to request products and services within the scope of the contract.

6.3 Third-party products and services 6.3.1 When you use products or services provided by third parties in this software, in addition to complying with this agreement, you should also abide by the third party's user agreement. The company and third parties bear respective responsibilities for possible disputes within the scope of legal provisions and agreements. 6.3.2 When a user uses the software or requires the company to provide specific services, the software may call a third-party system or support the user's use or access through a third party. The results of the use or access are provided by the third party. The company does not guarantee the security, accuracy, effectiveness and other uncertain risks of the services and content provided by the third party. Any disputes and damages arising therefrom have nothing to do with the company and the company does not assume any responsibility. 6.3.3 You understand and agree that the Company has the right to decide to use this software for commercial purposes, including but not limited to developing and using some services of this software to promote third parties. The Company promises to protect your personal information in strict accordance with this agreement during the promotion process. At the same time, you can also choose to block or refuse to receive relevant promotional information according to the system settings. 6.3.4 Using the services under this Agreement may require you to provide the email credentials of your email account with a third-party email service provider to connect with us to provide services under this Agreement. We will not and technically cannot access and save the email credentials of your email account with the third-party email service provider that support open authentication. Due to technical limitations, we will store your passwords for email service providers that do not support open authentication in encrypted form. By providing your email address and using Lunkr's services, you authorize us to produce, display, display, use, copy, modify (for technical purposes, such as ensuring that the content of your email is visualized on iPhone and computer devices), transmit, create derivatives and other uses of relevant content in that email account to ensure that we can run the services described in this service under various circumstances, and also allow our agents to complete relevant service requirements on our behalf. If the content of the email is also your personally identifiable information, we will keep it strictly confidential in accordance with relevant confidentiality laws and regulations.

1. User Code of Conduct 7.1 Information content specifications 7.1.1 The information content mentioned in this article refers to any content produced, copied, published, and disseminated by users during the use of this software and services, including but not limited to registration information such as avatars, names, user descriptions, or text, voice, pictures, etc., sending, replying, and related link pages, as well as other content generated by using this software account or this software and services. 7.1.2 You understand and agree that this software has always been committed to providing users with a civilized, healthy, standardized and orderly network environment. You may not use your software account or this software and services to create, copy, publish, or disseminate the following content that interferes with the normal operation of this software and infringes on the legitimate rights and interests of other users or third parties, including but not limited to: 7.1.2.1 Publish, transmit, disseminate, and store content that violates national laws and regulations: (1) Violates the basic principles established by the Constitution; (2) Endangering national security, leaking state secrets, subverting state power, and undermining national unity; (3) Damaging national honor and interests; (4) Inciting ethnic hatred, ethnic discrimination, and undermining ethnic unity; (5) Undermining national religious policies and promoting cults and feudal superstitions; (6) Spread rumors, disrupt social order, and undermine social stability; (7) Spread obscenity, pornography, gambling, violence, terror or instigate crimes; (8) Insulting or slandering others and infringing upon others' legitimate rights and interests; (9) Inciting illegal assembly, association, procession, demonstration, or gathering of people to disrupt social order; (10) Activities in the name of illegal civil organizations; (11) Failure to comply with the "Interim Provisions on the Development and Management of Public Information Services of Instant Messaging Tools" and the "seven bottom lines" requirements of complying with laws and regulations, socialist system, national interests, legitimate interests of citizens, public order, social ethics and information authenticity; (12) Contains other content prohibited by laws and administrative regulations. 7.1.2.2 Publish, transmit, disseminate, and store content that infringes on other people’s reputation rights, portrait rights, intellectual property rights, trade secrets and other legitimate rights; 7.1.2.3 Involving other people’s privacy, personal information or data; 7.1.2.4 Publish, transmit, and disseminate harassment, advertising information, excessive marketing information, spam information, or information containing any sexual or sexually suggestive information; 7.1.2.5 Other information that violates laws, regulations, policies, public order and good customs, social morality, or interferes with the normal operation of the software and infringes upon the legitimate rights and interests of other users or third parties. 7.2 Software usage specifications 7.2.1 Unless permitted by law or with the written permission of our company, you shall not engage in the following actions while using this software: 7.2.1.1 Delete the copyright information on the software and its copies; 7.2.1.2 Reverse engineer, reverse assemble, decompile the software, or otherwise try to discover the source code of the software; 7.2.1.3 Use, rent, lend, copy, modify, link, reprint, compile, publish, publish, establish mirror sites, etc. the content of which the Company owns intellectual property rights; 7.2.1.4 Copy, modify, add, delete, mount and run or create any derivative works of the software or the data released into the memory of any terminal during the operation of the software, the interaction data between the client and the server during the operation of the software, and the system data necessary for the operation of the software, including but not limited to using plug-ins, plug-ins or third-party tools/services not authorized by the company to access the software and related systems; 7.2.1.5 Modify or forge instructions and data during the operation of the software, add, delete, or change the functions or operating effects of the software, or operate or disseminate the software and methods used for the above purposes to the public, regardless of whether these actions are for commercial purposes; 7.2.1.6 Log in or use the Company’s software and services through third-party software, plug-ins, plug-ins, and systems not developed and authorized by the Company, or produce, publish, and disseminate the above tools; 7.2.1.7 Interfere with this software, its components, modules and data by yourself or by authorizing others or third-party software; 7.2.1.8 Other acts not expressly authorized by the Company. 7.2.2 You understand and agree that based on comprehensive factors such as user experience, operational safety of this software or related service platform, platform rule requirements and healthy development, the Company has the right to choose the objects to provide services, the right to decide the function settings, the right to decide the objects and scope of function opening, data interface and related data disclosure. In response to the following circumstances, we have the right to suspend or terminate the provision of this service depending on the specific circumstances, including but not limited to: 7.2.2.1 Violate laws, regulations or the provisions of this Agreement; 7.2.2.2 Affecting service experience; 7.2.2.3 There are potential safety hazards; 7.2.2.4 Similar or identical to the main functions or functional components of the software or its service platform, or can achieve the main effects of the above functions or functional components; 7.2.2.5 The interface, style, function, description or user experience is similar to the software or its service platform, which may cause users of the software to think that the functions or services they use come from the company or are authorized by the company; 7.2.2.6 Violates the operating principles of this software or its service platform, or does not comply with other management requirements of the company. 7.3 Service operation specifications Unless permitted by law or with the written permission of our company, you may not engage in the following behaviors while using this service: 7.3.1 Submit or publish false information, or impersonate or use the name of others; 7.3.2 Inducing other users to click on linked pages or share information; 7.3.3 Fabricating facts or concealing the truth to mislead or deceive others; 7.3.4 Infringe upon others’ reputation rights, portrait rights, intellectual property rights, trade secrets and other legitimate rights; 7.3.5 Use this software account and any functions, as well as third-party operating platforms for promotion or mutual promotion without the written permission of the company; 7.3.6 Use this software account or this software and services to engage in any illegal and criminal activities; 7.3.7 Produce and publish methods and tools related to the above activities, or operate or disseminate such methods and tools, regardless of whether these activities are for commercial purposes; 7.3.8 Other behaviors that violate laws and regulations, infringe upon the legitimate rights and interests of other users, interfere with the normal operation of products, or are not expressly authorized by the company. 7.4 Be responsible for your own actions You fully understand and agree that you must be responsible for all actions under your account, including the proper care of your account, any content you publish, and any consequences arising therefrom. You should make your own judgment about the content in this service and bear all risks arising from the use of the content, including risks arising from reliance on the correctness, completeness or usefulness of the content. The Company cannot and will not assume any responsibility for any loss or damage caused by the aforementioned risks. 7.5 Dealing with breach of contract 7.5.1 If the Company discovers or receives reports or complaints from others that a user violates this Agreement, the Company has the right to delete or block the relevant content at any time without notice, and depending on the circumstances of the behavior, impose penalties on the offending account including but not limited to warnings, restrictions or prohibitions on the use of some or all functions, account bans, and even cancellation, and announce the results. 7.5.2 You understand and agree that the Company has the right to punish violations of relevant laws and regulations or the provisions of this Agreement based on reasonable judgment, take appropriate legal actions against any user who violates laws and regulations, and save relevant information and report to relevant departments in accordance with laws and regulations. Users shall bear all legal responsibilities arising therefrom. 7.5.3 You understand and agree that you shall be solely responsible for any claims, demands or losses caused or incurred by a third party due to your violation of the provisions of this Agreement or relevant terms of service; if the Company suffers losses as a result, you shall also compensate for it.
2. Intellectual Property Statement 8.1 Our company is the intellectual property owner of this software. All copyrights, trademark rights, patent rights, trade secrets and other intellectual property rights of this software, as well as all information content related to this software (including but not limited to text, pictures, audios, videos, charts, interface designs, layout frameworks, relevant data or electronic documents, etc.) are protected by the laws and regulations of the People's Republic of China and corresponding international treaties. The Company enjoys the above intellectual property rights, except for the rights that relevant rights holders should enjoy in accordance with legal provisions. 8.2 Without the written consent of the Company or the relevant rights holders, you may not implement, utilize or transfer the above intellectual property rights by yourself or allow any third party for any commercial or non-commercial purpose.
3. Terminal Security Responsibility 9.1 You understand and agree that this software, like most Internet software, may be affected by a variety of factors, including but not limited to user reasons, network service quality, social environment, etc.; it may also be affected by various security issues, including but not limited to others' illegal use of user information to carry out real-life harassment; other software downloaded and installed by users or other websites visited may contain viruses, Trojan horses or other malicious programs, which threaten the security of your terminal device information and data, thereby affecting the normal use of this software. Therefore, you should strengthen your awareness of information security and personal information protection, and pay attention to password protection to avoid losses. 9.2 You are not allowed to create, publish, use, or spread malicious programs used to steal this software account and other people's personal information and property. 9.3 Maintaining the security and normal use of the software is the joint responsibility of the Company and you. The Company will reasonably and prudently take necessary technical measures in accordance with industry standards to protect the security of your terminal device information and data. However, you acknowledge and agree that the Company cannot provide complete guarantees in this regard. 9.4 Under no circumstances should you trust us to borrow money, ask for passwords or other online information involving property. If property operations are involved, please be sure to verify the identity of the other party first, and please always pay attention to our company's tips on preventing fraud crimes.
4. Third-party software or technology 10.1 This software may use third-party software or technology (including open source code and public domain code that may be used by this software, the same below), and this use has been legally authorized. 10.2 If this software uses third-party software or technology, the Company will, in accordance with relevant regulations or conventions, display relevant agreements or other documents through attachments to this agreement, packaging in specific folders of this software installation package, or through open source software pages. They may be expressed in the form of "Software License Agreement", "Authorization Agreement", "Open Source Code License" or other forms. The aforementioned relevant agreements, other documents and web pages displayed in various forms are an integral part of this agreement and have the same legal effect as this agreement. You should comply with these requirements. If you fail to comply with these requirements, the third party or state agency may file lawsuits, fines, or take other sanctions against you, and require our company to provide assistance. You shall bear legal responsibility yourself. 10.3 Any disputes arising from third-party software or technology used in this software shall be resolved by the third party, and the company does not assume any responsibility. The company does not provide customer service support for third-party software or technology. If you need support, please contact the third party.
5. Others 11.1 Your use of this software is deemed to have read and agreed to be bound by this Agreement. The Company has the right to modify the terms of this Agreement when necessary. You can check the relevant agreement terms in the latest version of this software. If you continue to use this software after the terms of this agreement are changed, you will be deemed to have accepted the modified agreement. If you do not accept the modified agreement, you should stop using this software. 11.2 The place where this agreement is signed is Panyu District, Guangzhou City, Guangdong Province, the People's Republic of China. 11.3 The establishment, effectiveness, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of the Mainland China (excluding conflict of laws). 11.4 If any dispute or dispute arises between you and the Company, it should first be resolved through friendly negotiation; if the negotiation fails, you agree to submit the dispute or controversy to the jurisdiction of the People's Court of Panyu District, Guangzhou City. 11.5 The titles of all clauses in this Agreement are only for the convenience of reading. They have no actual meaning and cannot be used as a basis for the interpretation of the meaning of this Agreement. 11.6 No matter whether part of the terms of this agreement is invalid or unenforceable for any reason, the remaining terms will still be valid and binding on both parties. (End of text)

Lunkr Technology(Guangzhou) Co., Ltd. June 2018